Optimize resources and generate value for your customers.
Greater efficiency in your company logistic processes and the management of its value and supply chain.
Logistics activities executed on time to generate efficiencies and better service experiences.
competitive advantages and big profit margins, through optimizing of investments.
The correct management of logistics processes after the delivery of a product or service can help re-inject resources into your production processes.More about Reverse Logistics!
Always in contact with customers, users and suppliers, for better communication and aligned processes.
People prefers to be attended by real people.
Real time support for a unique and effective service experience.
We receive calls from your users or contact them directly to proactively resolve your requests.
Direct and real-time attention to customers and users generates a close and humane service experience that influences customer satisfaction and brand loyalty.More about Contact Center!
We save time and effort to our clients or your final users by attending them on site.
Greater efficiency in those logistic processes outside your company facilities, or that require on-site support.
Logistics activities executed in time to favor the uninterrupted flow of operations in or outside of your company facilities.
Better service experiences, by avoiding efforts, frustration, time and resources to clients and final users.
We generate value for clients and end users, providing differential service experiences, which avoid efforts, reduce time and resources invested in installation processes, training, support, among others.More about Field Services!
We support the injection of supplies for your operation.
We avoid complicated processes for our clients, which defocus their attention and efforts from what is really important for theme.
The use of unsuitable supplies or parts can generate risk of accidents during the provision of a service or use of a product,
our officialy approved accessories reduce this risk.
Having our supply offer, generates an ideal backup in case your own stock of supplies and parts does not meet the needs
of your company.
The quality of a product or service may come to depend on the use of suitable accessories. That is why at Woden® we perform meticulous tests to ensure that the accessories and parts we offer meet the service requirements for which they are intended.
More about Assets Supply!
Generate value even after the delivery of the product.
We receive and manage the requests of your customers and users through help desk and self-management channels.
We validate warranty requests on products and services for further solution.
We certify our services and have the spare parts to meet out of warranty requests.
Providing solutions through after-sales services generates an integral user experience that positions your brand and creates lasting business relationships with your customers.More about Aftersales services!
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