Contact Center

ALWAYS IN CONTACT

Keep the flow of communication and support to your users, through our In-bound and Out-bound contact center service.

In-bound

We have trained personnel to promptly attend the direct requirements of the users of our clients.

Out-bound

Our Contact Center has the technology, infrastructure and trained personnel to contact the users of our clients.

Case management

Through our Contact Center, we offer your company the possibility of directly managing cases with end users, following the communication guidelines of your brand.

WE TREAT YOUR CUSTOMERS AS IF THEY WERE OURS

The customer service is a fundamental factor that impacts the brand reputation and the NPS of a company. That´s the reason in our Contact Center we carefully define the communication protocols and scripts, so that your clients are taken care of as it was done by yourself.

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BENEFITS OF THE CONTACT CENTER OF WODEN®

We wish that your clients feel supported and well taken care of, which is an invaluable factor for any company, our contact center works to make this a reality in your company.

First impression

Your customer service management will give a good impression to users through professional attention, with a vocation for service and clarity in communication.

Satisfied Customers

Directly from our Contact Center, avoid frustration in your customers and end users, giving solution to their concerns and newness.

Loyalty

We work to support your brand and that users feel always accompanied when solving any case.

ALWAYS WILLING TO SERVE YOUR CUSTOMERS

Satisfaction, comfort, fulfillment of expectations, value perceived by the client, and loyalty, are just some of the factors that your brand can achieve through the correct management of customer service through our Contact Center.

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