Customer service

At Woden® our main objective is to provide an unparalleled experience to our customers and therefore, we strive every day to offer a service that exceeds your expectations, working focused on your loyalty and satisfaction.

For the attention of our clients, we offer different communication channels to attend their requirements. We invite you to contact us through our service line +57 (1) 355-8200 in the city of Bogotá or email us at


Through our service line and our email, you can process and/or request information regarding your requests, complaints/claims, suggestions or congratulations.

In accordance with current regulations, Woden® will respond to your requirements within a period not exceeding fifteen (15) business days following its submission.

To register your petition, complaint, claim, suggestion and/or congratulations fill out the form.

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